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Important COVID-19 Update

STILL OPEN for Emergent Dental Needs DESPITE limitations on Routine Dental Care...

Greetings to My Valued and Appreciated Patrons and Patients of Oro Valley Smiles:

I hope this email/letter finds you physically well and relatively content at this UNPRECEDENTED time for our community and Nation. I empathize with each of you and your families relative to the emotional, financial and potential health challenges that lie ahead as a result of the COVID-19 Pandemic and our countries response to said Pandemic...

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Important COVID-19 Update

STILL OPEN for Emergent Dental Needs DESPITE limitations on Routine Dental Care...

Greetings to My Valued and Appreciated Patrons and Patients of Oro Valley Smiles:

I hope this email/letter finds you physically well and relatively content at this UNPRECEDENTED time for our community and Nation. I empathize with each of you and your families relative to the emotional, financial and potential health challenges that lie ahead as a result of the COVID-19 Pandemic and our countries response to said Pandemic. It truly affects each and every one of us!

This past Monday, the American Dental Association RECOMMENDED that all Dental Offices cease performing elective Dental Procedures, effective immediately. Yesterday, however, Arizona Governor Doug Ducey signed Executive Order 2020-10 MANDATING that effective Saturday March 21, 2020 at 8 AM, “all non-essential or elective surgeries, including elective dental procedures, that utilize personal protective equipment shall not be performed at any licensed healthcare facility or by any licensed healthcare provider in the State of Arizona. This order shall remain in place until further notice and shall be reconsidered for repeal or revision every two weeks following issuance.”

Despite this MANDATE - WE WILL BE OPEN and available to see patients during this time for Emergent Dental Care! If you or someone you know is unable to be seen for whatever reason, see the explanation BELOW for how to reach us and be seen...

To Be Clear, we are unable to provide “routine dental treatment” (fillings, crowns or cleanings, etc.) for at least the next two weeks and have or will soon be cancelling hygiene services and routine/non-emergent dental care. We WILL, however, continue to see existing or NEW patients for the evaluation and emergent treatment of conditions that ”threaten permanent dysfunction or impairment of any body part,” or that in the judgment of Dr Gerken adversely affect the foreseeable health, wellness and quality of life of a patient or potential patient, on a limited and as needed basis.

I sincerely apologize for the challenges this presents to each of you, and regardless of our individual feelings on the appropriateness of the response our Nation, State and Local Municipalities have made for us during this pandemic, I do have the legal and civic responsibility to abide by said proclamations and mandates.

Therefore, we will be making time over the next two weeks and beyond, as mandated, for the evaluation and treatment of “Emergency Dental Needs” on a “as needed” and limited basis. Please either (1) call the office (520-498-0500) and either leave a message on our voicemail system or choose the appropriate voicemail option to contact Dr. Gerken directly by cell phone about making a time to be seen, or (2) send us an email (ovsmiles@gmail.com) relaying your emergent need and situation AND we will make every reasonable effort to see you in as timely a fashion as possible. We have NOT abandoned you!

Thank You So Very Much for your patience and understanding during this historically challenging and unprecedented time and know that we will find a way to take care of you and get through this challenge!

Respectfully and Professionally,
Len Gerken DMD and Staff

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The best dental office. Extremely professional and yet very personal, targeted care. They always make me feel so welcome and stress my dental health is of the utmost importance. Dr. Gerken may be the best dentist in southern Arizona. I recommend him to anyone who has fears or qualms about seeing the dentist. You will be absolutely amazed.

-Alexis C.